How much do I need to earn before I receive payment?

I have placed an order with a merchant, why hasn't this appeared on my account?

Why have I had cask back removed?

I have received the incorrect amount of cash back?

Are percentage earnings calculated on the final total of my purchase?

Are percentage earnings calculated including or excluding VAT?

How can I contact UKRewards?

What details are require to register with UKRewards?

Why do you need my e-mail address?

How many accounts can I open?

I have referred a friend, why haven't I revived payment?

How do I refer a friend?

Do I have to use the links from UKRewards?
Yes, to earn cash back from UKRewards you must visit our website and login. This enables us to track your order.

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How do I earn cash back?
Simply open an account with UKRewards it's free and you will receive a £5 welcome bonus. Then simply login into your account, select a merchant from our site and follow the links from our website.

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How do you issue payments?
Payments are sent to you via Pay Pal, to receive payments you will need to open an account with Pay Pal please visit their website for more information www.paypal.co.uk

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How much do I need to earn before I receive payment?
Once you have an account balance of £25 in cleared funds payment will be made via Pay Pal, to open an account with Pay Pal please visit www.paypal.co.uk

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I have placed an order with a merchant, why hasn't this appeared on my account?
We aim to add all cash back payments as soon as possible once we have received the information from the merchant. Some merchants wait until after their returns period (usually 28 days) has elapsed before their make the funds available. In these cases please allow up to 28 days for the information to appears on your account. If this does not appear after 28 days please contact us via email support@ukrewards.co.uk

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Why have I had cask back removed?
If you have returned your purchase the merchants has the right to remove cash back payments from your account. Also if you have not met all of the merchants terms and conditions cash back payments can also be removed.

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I have received the incorrect amount of cash back?
We aim to display the most up to date information on our site, however cash back amounts are calculated based on the amount the merchants pays us, we their for reserve the rights to change cash back amounts at any time.

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Are percentage earnings calculated on the final total of my purchase?
Each merchant calculated cash back in different ways, please be aware that certain services and products may be excluded from cash back payments.

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Are percentage earnings calculated including or excluding VAT?
Each merchant calculated cash back in different ways, please assume cash back is paid excluding VAT.

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How can I contact UKRewards?
Please use the following e-mail address support@ukrewards.co.uk

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What details are require to register with UKRewards?
To open account we ask you to choice a username and password and an email address.

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Why do you need my e-mail address?
We require that each user has an e-mail address to ensure payments can be sent via Pay Pal www.paypal.co.uk

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How many accounts can I open?
One account per person.

NOTE: If we believe a person has opened duplicates accounts, these will be removed without notice and any cash back amounts on the accounts will be revoked.

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I have referred a friend, why haven't I revived payment?
For each friend that you refer using your unique customer number will earn you £5, payment will be made once your referral has earned £25 or more.

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How do I refer a friend?
Please login into your account and select the refer a friend option and follow the instructions on screen. Your friend must then use the link provided or enter your unique customer number during registration. Refer a friend payments can not be made where your referral has not entered your customer number during registration.

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